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User Manuals
TimeVue — User Guide
TimeVue / TimeSource — Tibbo 3.12 Instructions for Windows XP and Earlier
TimeVue / TimeSource — Tibbo 5.7 Instructions for Windows Vista and Windows 7
TimeVue / TimeSource — Tibbo 5.7 Instructions for Windows Vista and Windows 7
TimeVue Sytems — Employee Time Clock Manual
HandPunch 1000 Biometric Clock Terminal — User Guide
TL-300 — User Manual
Downloads
Tibbo 3.12 Device Server ToolKit for Windows XP — TimeVue / TimeSource
Tibbo 5.7.10 Device Server Toolkit for Windows Vista and 7, 64 bit — TimeVue / TimeSource
Tibbo 5.7.11 Device Server Toolkit for Windows Vista and 7, 32 bit — TimeVue / TimeSource
TimeVue — Update Version 1.0.34
TimeVue / TimeSource / SB-100 — USB to Serial Cable Software Drivers
Troubleshooting Tips
Installing TimeVue on a Network
Error Message: “Out of User Licenses” with TimeSource or TimeVue
TimeVue Error – “Out of User Licenses”
Employees with Negative Hours on Timecard
Enroll Employees and Supervisors on a HandPunch Biometric.
Set or Change the Time on a HandPunch Biometric Time Clock
Program Seems to Lockup and Not Respond -TimeVue
Sorting Employees by ID Number or PIN on Reports – TimeSource or TimeVue
Revision Zones: IN Zone and OUT Zones in Department
Error- “Key Column Information is Insufficient or Incorrect. Too Many Rows were Affected by Update”
Error – “Attempt to Connect Failed” Polling Errors with RS232 or USB – TimeVue / TimeSource
Error – “Attempt to Connect Failed” Polling an RS232 HandPunch Biometric Clock -TimeVue / TimeSource
Error – “Attempt to Connect Failed” when Polling a RS 232 (Serial) Time Clock – Time
Error: “Attempt to Connect Failed” with PIN Entry Ethernet Time Clocks
AutoPoll – How to Determine if Polling Occurred – TimeVue / TimeSource
Employee Benefit Accruals Reset to Zero at End of Pay Period – TimeVue / TimeSource
Error: Action Failed when Restoring an Archive from CD into TimeSource or TimeVue
Delete Employees from HandPunch Biometric Clock – TimeVue / TimeSource
Assigning a Proximity Badge – TimeVue & TimeSource
Employees Assigned to Multiple Departments are Not Prompted to Select the Department at the Clock – TimeVue / TimeSource
Error – “Communications Test Failed” Polling an RS 232 Clock – TimeVue / TimeSource
Error – “Incorrect Clock # 01” While Doing Communication Test – TimeVue / TimeSource
How do I properly install TimeSource or TimeVue on Windows Vista or Windows 7?
Install TimeVue or TimeSource on an Apple Mac Computer
Install a USB to Serial Adapter – TimeVue / TimeSource
QuickBooks Export Issues – TimeVue / TimeSource
Registration Code not Recognized -TimeVue / TimeSource
Run TimeSource or TimeVue after Installing on Windows 7, Windows 8 or Vista
Setup Ethernet HandPunch – TimeVue / TimeSource
Show Weekly Hours at the Time Clock – TimeVue / TimeSource
TimeVue / TimeSource Error – “Type Mismatch” Hours Not Calculating Correctly
TimeVue / TimeSource – Issues Printing Reports
Undelete Employees in TimeSource and TimeVue?
When Adding Hours to Employees All Hours are Totaled Together in the Same Column -TimeVue / TimeSource
Error Message: Retrieving the COM Class Factory for CSLID Failed in TimeVue after In
Error: “Memory Full” when Polling in TimeVue
How to Close a Screen in TimeVue Without Saving Changes
TimeVue – Unable to Poll Clock Using USB to Serial Adapter After Most Recent Windows 10 update
TimeVue – Delete Employees and Completely Remove them from the Database
TimeVue Error – “TimeVue Launch Error TimeVue will not Run”
TimeVue Error – Not a Valid ID when Employees Punch at the Clock
TimeVue Error – “Format of the Initialization String does not conform to the OLE DB specification” While Creating an Archive
TimeVue Error – “Multiple-step OLE DB Operation Error” Launching TimeVue on Windows XP
TimeVue Error – “Before you can print…” Running Reports Using Windows 7 or Vista
TimeVue Error: “Multiple-step Operation Generated Errors. Check Each Status Value” While Creating a QuickBooks Export
TimeVue Full – Reports\More Options Screen Displays Black Bars Where the Report Options Should Be
TimeVue Win10 Update Deletes Tibbo Virtual Serial Ports – Error 7 Initializing Port
TimeVue – Install TimeVue on a New PC
HandPunch Error – “Sorry Can’t Add or Unable to Remove”
Error Message: “ID Temporarily Invalid” with HandPunch Biometric Time Clock
Troubleshoot HandPunch Biometric Time Clock Hand Detection Issues
Error – “Error 7 The COM port is either invalid or currently in use” When Polling a RS 232
How to Find the Subnet Mask, Gateway, and DNS
How to Ping a Network Time Clock on a Mac or Windows PC
After Updating and Employee Wage, the Change is Not Reflected on Previous Punches
Connect Multiple PIN or Prox Ethernet Employee Time Clocks over the Internet
Setup QuickBooks To Track Time And Use Time Data To Create Paychecks
Change the Time and Date on your Time Clock
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