Protect your TotalPass B600
The TotalPass B600 Care Pack is an affordable way to protect your time clock, providing you with:
- Time Clock Replacement or Repair
- Unlimited Telephone and Email Support
- Remote Login Assistance and Troubleshooting
- Software Updates
Terms & Conditions:
- Available within the first 30 days of TotalPass B600 product ownership
- Plans purchased 30 days after original product purchase requires a 60-day waiting period to use hardware replacement or repair
- Annual term begins on the date of purchase and does not replace the manufacturer’s warranty
- B600 Care Packs are limited to one TotalPass B600 product
- International customers are responsible for all shipping fees (freight and customs) for product replacement or repair
Please Note: If you have already purchased the TotalPass B600 time clock and are adding this Care Pack in a separate order, we will need to connect it to your clock’s serial number. You can either add your clock’s serial number in the “notes” section of the checkout order form or contact Sales at 1-800-847-2232 #3 (Monday-Friday, 7:30AM to 4:30PM PT).
Advanced Features
Hardware Protection
The TotalPass B600 Care Pack goes beyond the standard warranty, protecting your investment by providing repair or replacement for accidental damage.
Software Updates & Maintenance
Get the latest updates and enhancements for your time clock. Maintenance releases provide patches and enhancements within the software version purchased. (Does not include upgrades to new versions, or software training.)
Telephone and Email Support
Receive unlimited telephone and e-mail support from our team.
Monday – Friday 5:00am – 5:00pm PST
(National holidays excluded)
Toll Free Support only available within North America.
Remote Login and Troubleshooting
Get hands on support from our team with toll free remote PC login assistance.
Monday – Friday, 5:00am – 5:00pm PST
(National holidays excluded)
